Our Reviews
Allen L|2025 GMC Sierra 3500 HD
Confirmed Service Customer
4/21/2025
All are friendly and got me taking care of.
4/21/2025
Thank you for the kind words, Allen! 😊 We’re so glad our team took great care of you and made the experience a friendly one all around. Can’t wait to help you again next time! 🚗✨
Clarion, IA
Trista W|2023 GMC Sierra 1500
Confirmed Service Customer
4/21/2025
I always have a great experience with the Kemna main location. I do however expect to be seen at the main location though instead of the quick lane when I make service appointments. My trust in the quick lane was broken after a major oil leak after being seen there and I won’t go back.
4/21/2025
Thank you so much for your continued trust in our main location—we truly appreciate your loyalty and feedback. We're really sorry to hear about your previous experience at the quick lane, and we completely understand your concern, Trista. Your confidence in where your vehicle is serviced is incredibly important to us, and we’ll make sure your future appointments are handled at the main service department as requested. Please don’t hesitate to reach out if there's ever anything we can do to make things right or even better! 💙
Rockwell City, IA
Shari S|2025 Buick Enclave
Confirmed Service Customer
4/21/2025
Our one (1) hour appt. turned into three (3) hours to install mud flaps. Waiting room was clean. Staff friendly.
4/21/2025
Thank you so much for your patience and kind words! 😊 While we always aim to stay right on schedule, we truly appreciate your understanding. We're glad you found the waiting area comfortable and our team friendly—your experience matters to us, and we’ll keep working to make every visit a smooth one!
Havelock, IA
Pamela L|2025 Buick Enclave
Confirmed Service Customer
4/23/2025
I had a great experience with Ashley Bolton in the service department 😁 She helped facilitate the dent repair with Stealth Hail Repair. Good thing I purchased the additional Zurich insurance! GREAT job Kemna 👏👏👏 My car looks good as new ❤️
4/23/2025
Yay! 🎉 We’re so happy to hear you had a great experience with Ashley and the team! She’s awesome at making things smooth and stress-free, and we’re thrilled your car looks good as new. That Zurich coverage really came in clutch! Thanks for the kind words and those awesome claps 👏👏👏 — we appreciate you, Pamela! ❤️🚗
Fort Dodge, IA
Richard R|2025 Buick Envista
Confirmed Sales Customer
4/24/2025
Great people to work with very polite and courteous
Brody O'Tool
4/25/2025
Thank you so much, Richard! 😊 We're thrilled to hear you had such a positive experience with our sales team. We truly appreciate your kind words and look forward to helping you again in the future! 🚗💙
Barnum, IA
Bob S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/3/2025
Excellent service
5/3/2025
Thank you so much! We're thrilled to hear you had excellent service — we truly appreciate you choosing us! 😊 Let us know if there's anything else we can do for you!
Algona, IA
Kylee D|2025 Buick Encore GX
Confirmed Sales Customer
5/3/2025
Everyone that I came into contact with was very friendly and extremely eager to help! It was a great experience.
Dylan Drummond
5/6/2025
We’re so happy to hear that you had a great experience and felt so welcomed by our team! 😊 Your kind words mean a lot — we can’t wait to help you again in the future, Kylee! 💙
Boone, IA
James M|2025 Chevrolet Colorado
Confirmed Service Customer
5/3/2025
It was good but I got stuff on my truck I didn’t order.
5/6/2025
Thanks for your feedback! We're glad your experience was mostly positive, but we’re sorry to hear about the mix-up with your truck. A team member will be reaching out to make it right — we appreciate the chance to fix it!
Fort Dodge, IA
Ashley B|2025 Chevrolet Traverse
Confirmed Service Customer
5/9/2025
Love the dealership and everyone there. Always take great care of our vehicle.
5/9/2025
Thank you so much! 💛 We’re so happy to hear you love the dealership and trust us with your vehicle—it means the world to our team! We look forward to seeing you again soon! 🚗😊
Fort Dodge, IA
Jerry L|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/10/2025
The people were helpful and fair with pricing and with my trade in.
Tyler Whitner
5/12/2025
Thank you so much, Jerry! 😊 We’re thrilled to hear you felt supported and treated fairly—that’s exactly the experience we aim to provide every time. Enjoy your new ride, and we hope to see you again down the road! 🚗🎉
Manson, IA
Luanna P|2013 Buick Encore
Confirmed Service Customer
4/17/2025
Very professional and Ashley was very nice and let me know what was going on with my vehicle.
4/17/2025
Thank you for the kind words, Luanna! 😊 We're so happy to hear that you had a professional experience and that Ashley kept you in the loop—she’s truly the best! We appreciate you and look forward to seeing you again! 🚗💬💙
Fort Dodge, IA
Daniel D|2025 Buick Envision
Confirmed Sales Customer
4/25/2025
Rodney, He did a good job of getting the rebate through
Kimberly Dooley
4/25/2025
Thank you for the shoutout! 😊 We’re so glad Rodney could help get that rebate taken care of—he’s awesome at making things happen! Enjoy your ride, and let us know if you need anything else, Daniel! 🚗🙌💸
Rolfe, IA
Ernest K|2024 GMC Sierra 1500
Confirmed Service Customer
4/29/2025
Great job!
5/1/2025
Thank you so much, Ernest! 😊 We’re glad you had a great experience—can’t wait to see you again! 🌟
Fort Dodge, IA
Barbara B|2025 Buick Envision
Confirmed Sales Customer
5/2/2025
i have to brag on Brody O'Tool. I was simply driving around the lot looking at vehicles with no intention of buying and here he comes with a great smile and asking me what he could do for me. We talked , we laughed , we drove cars and I left with an amazing vehicle. The entire GM team visited with me like we were old friends. The owner sat with me, the manager talked with me. the finance person spoke with me. Helped me with discounts I didn't know existed and the list goes on. Great experience. Thank you!! P. S. Ask for Brody, you will love him for sure!!
Brody O'Tool
5/2/2025
Wow, thank you so much for the kind words and for sharing your wonderful experience! We're thrilled Brody and the entire GM team made you feel right at home—from the lot to the final paperwork! It’s always our goal to make the car-buying process fun, easy, and memorable. Enjoy your amazing new vehicle, and we’ll be sure to pass your shoutout along to Brody—he’ll love hearing this! 💙🚗🙌
Fort Dodge, IA
Dennis E|2018 Chevrolet Traverse
Confirmed Service Customer
5/7/2025
Friendly service personnel.
5/7/2025
Thank you so much, Dennis! We’re thrilled to hear you had a friendly experience with our team — we love making our customers feel welcome and taken care of! 😊
Webster City, IA
Steven H|2017 Chevrolet Colorado
Confirmed Service Customer
5/10/2025
Appreciated all of the advice. Very professional.
5/12/2025
Thank you, Steven! 😊 We're so glad our team could provide helpful advice and a professional experience. We appreciate you stopping by and look forward to helping you again next time! 🚗👏
Fort Dodge, IA
Natalie D|2019 Chevrolet Equinox
Confirmed Service Customer
5/15/2025
I am always pleased with the experience when I bring my vehicle in for service. This instance something happened to the vehicle on Mother's Day, I was able to bring it too service on Monday and were able to get it repaired in a timely manner. I had my car back Tuesday afternoon.
5/15/2025
Thank you so much for sharing your experience! 😊 We’re so glad we could get your vehicle back on the road quickly—especially right after Mother’s Day. It’s always a pleasure to help, and we truly appreciate your continued trust in our service team! 🚗💙⏱️
Fort Dodge, IA
Richard A|2025 Buick Envision
Confirmed Sales Customer
5/19/2025
Sales lady was very helpful with my car buying
Tina Davis
5/20/2025
That’s wonderful to hear — thank you, Richard! 😊 We’re so glad our sales team could make your car-buying experience a great one. Enjoy your new ride, and we’re always here if you need anything down the road! 🚗🎉
Bancroft, IA
Larry L|2024 Buick Enclave
Confirmed Service Customer
5/22/2025
Concerned about the customer, answered questions and very quick service
5/22/2025
Thank you so much for your thoughtful feedback, Larry! We’re glad to hear our team took great care of you and made sure your questions were answered. Quick, attentive service is what we aim for every time — we truly appreciate you choosing us! 😊🛠️
Fort Dodge, IA
Bryce C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/22/2025
Was a great experience made buying my truck easy and the customer service was excellent
Michael Aguirre
5/22/2025
Thank you so much for the kind words, Bryce! We’re thrilled to hear that you had a great experience and that the process was smooth and easy for you. Enjoy that new truck — and don’t hesitate to reach out if you need anything down the road. We’re always here to help! 🚗🙌
Curlew, IA
Julia G|2021 Chevrolet Equinox
Confirmed Service Customer
5/23/2025
Great service from Kyle Davis. I was a little disappointed they didn't run it through the car wash like the girl did the last time I had it serviced. But other than that, no problems
5/23/2025
Thanks so much for the shoutout to Kyle—he’ll be thrilled to hear it! We’re sorry to hear the car wash didn’t happen this time around, but we truly appreciate your feedback and will be sure to pass it along to the team. We're glad everything else went smoothly and look forward to seeing you again soon, Julia! 🚗💨✨
Fort Dodge, IA
Rene K|2025 Chevrolet Equinox
Confirmed Service Customer
5/26/2025
I had an unexpected transmission leak on my new car, and Kemna Service, specifically Ashley, Thomas, and Wes got my car in right away and provided a loaner. They kept me updated on the status and it was fixed in a timely manner.
5/27/2025
Thank you so much for your kind words, Rene! We're glad Ashley, Thomas, and Wes were able to take great care of you during an unexpected situation. We know how stressful surprise repairs can be, and we’re so happy our team could make it a smooth and timely experience for you. We truly appreciate you choosing Kemna! 🚗💙
Fort Dodge, IA
Leosdel L|2019 Chevrolet Equinox
Confirmed Service Customer
5/31/2025
Totalmente complacido con el servicio y la atención
5/31/2025
Thank you so much! We're thrilled to hear you were totally pleased with the service and care you received. We truly appreciate your support and look forward to seeing you again next time! 😊🚗✨
Fort Dodge, IA
David C|2024 GMC Sierra 1500
Confirmed Service Customer
6/3/2025
Always a very seamless experience. In and out in 20 to 30 minutes. No issues. Just the way I like it.😄
6/3/2025
That’s exactly what we love to hear, David! 😄 Thank you for the kind words—we’re so glad your visits are always quick, smooth, and issue-free. We’ll keep working hard to make every experience just the way you like it! 🚗👍
PATON, IA
James H|2025 GMC Sierra 1500
Confirmed Sales Customer
6/3/2025
I got to be my friend, Shane's last sale in his 47 year career at Kemna Auto! It was a great experience!
Shane Rolling
6/3/2025
What an incredible moment—thank you for sharing it with us, Jim! 🎉 Being Shane’s final sale after 47 amazing years at Kemna is truly special, and we’re so glad it was a great experience for you both. Shane has made a lasting impact, and we’re honored you got to be part of that legacy. Enjoy your new vehicle and the memories that came with it! 🚗👏😊
Fort Dodge, IA
Kurt F|2025 GMC Sierra 1500
Confirmed Sales Customer
6/3/2025
Detailed,helpful and friendly service.
Michael Aguirre
6/4/2025
Thank you so much, Kurt! We're thrilled to hear you had a detailed, helpful, and friendly experience—that’s exactly what we strive for! 😊 We truly appreciate your support and hope you’re loving your new vehicle. 🚗💙
Fenton, IA
Stephen W|2025 GMC Sierra 1500
Confirmed Sales Customer
6/11/2025
Tina was great. She totally took care of us. Thanks Tina.
Tina Davis
6/12/2025
Thank you for the kind words, Stephen! 😊 We're so glad Tina was able to take great care of you—she’s awesome! We appreciate you choosing us and hope to see you again soon! 🚗🙌
Sioux City, IA
Dennis E|2018 Chevrolet Traverse
Confirmed Service Customer
6/11/2025
Polite and thorough.
6/12/2025
Thank you, Dennis! 😊 We’re glad to hear you had a polite and thorough experience with us. We appreciate your visit and hope to see you again soon! 🚗👍
Webster City, IA
Trista W|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/16/2025
The valve body of my 2023 Sierra with only 37,000 miles on it went out and gm has a nationwide back order on this part. I am incredibly frustrated by this because when I spend that amount of money on a vehicle that is still under warranty, I expect to be able to use it. Although this is a major gm issue, Kemna was willing to buy my truck and find me a new one even without knowing when the transmission or valve body will finally come in. Kemna did great, gm needs to do better.
Brody O'Tool
6/16/2025
Thank you for sharing your experience, Trista—what a frustrating situation to be in, especially with a nearly new vehicle. You're absolutely right to expect reliability and prompt support when something goes wrong, particularly under warranty. While it's disappointing that the valve body is on nationwide backorder through GM, it's great to hear that the Kemna team stepped up, supported you through the process, and worked to find a solution by offering to buy the truck and help you into a new one. That level of commitment to customer care makes all the difference. GM definitely needs to step up—but hats off to Kemna for having your back. 💪🚗
Rockwell City, IA
Jayne C|2017 Buick Envision
Confirmed Service Customer
5/15/2025
It was good.
5/15/2025
Short and sweet—thank you! 😊 We’re glad to hear it was a good experience and hope to see you again next time! 🚗👍
Fort Dodge, IA
Charla N|2021 Buick Encore
Confirmed Service Customer
5/28/2025
Staff were very nice and explained what maintenance would be completed
5/29/2025
Thank you for the kind words, Charla! We’re glad to hear that our team took the time to explain everything and made your visit a pleasant one. Clear communication and friendly service are what we strive for—thanks for choosing us! 😊🔧
Fort Dodge, IA
Daniel H|2022 GMC Canyon
Confirmed Service Customer
5/29/2025
Fast friendly service from check in to check out. My scheduled service included an oil change, tire rotation and a cabin filter change. I was in and out in 20 minutes. Thanks to Kyle and the crew for the great service.
5/31/2025
Thank you so much for the kind words! We're so glad to hear that Kyle and the team took great care of you and got everything done so quickly. Fast, friendly, and efficient service is exactly what we strive for—thank you for choosing us! 🚗👏😊
Fort Dodge, IA
Vickie R|2025 Buick Enclave
Confirmed Sales Customer
6/3/2025
Tina and Kimberly worked hard to find me the vehicle I wanted in the price- range I was seeking.
Tina Davis
6/3/2025
Thank you for the great feedback, Vickie! We’re so happy to hear that Tina and Kimberly were able to find the perfect vehicle for you within your price range. They’re dedicated to making sure our customers drive away satisfied, and we’re thrilled they delivered. Enjoy your new ride! 🚗🎉😊
Fort Dodge, IA
James H|2025 Chevrolet Colorado
Confirmed Sales Customer
6/16/2025
Friendly and through people. Very helpful. Made my wife and I comfortable with the process and explained everything so we understood each thing. Very 😊
Dylan Drummond
6/16/2025
Thank you so much, James! 😊 We're thrilled to hear that you and your wife felt comfortable and well taken care of throughout the process. Our goal is to make everything clear, easy, and stress-free—so it's great to know we hit the mark! Enjoy your new vehicle and come see us anytime! 🚗🎉
Webster City, IA
William H|2024 Chevrolet Colorado
Confirmed Service Customer
6/19/2025
Fixed the problem while I waited.
6/20/2025
Thanks for the great feedback! 😊 We're happy we could get the problem fixed while you waited—quick and efficient is what we strive for! Always here when you need us. 🚗🛠️
Farnhamville, IA
Melvin B|2021 Buick Enclave
Confirmed Service Customer
6/20/2025
It was great
6/23/2025
Thank you! 😊 We're so glad to hear that! We appreciate you stopping by and look forward to seeing you again soon. Have a great day! 🚗✨
Pocahontas, IA
Kenneth B|2019 Chevrolet Malibu
Confirmed Service Customer
6/20/2025
Service was excellent as usual.
6/23/2025
Thank you so much! 😊 We’re always happy to hear that your service was excellent—just the way it should be! We truly appreciate your continued trust and look forward to your next visit. 🚗👍
Eagle Grove, IA
Mark O|2021 GMC 1500 Sierra
Confirmed Service Customer
6/16/2025
oil change was quick in and out detail was spotless Haylee did GREAT!
6/16/2025
Thank you for the awesome feedback! 🙌 We're so glad to hear your oil change was quick and easy, and that your detail was spotless! Huge shoutout to Haylee for doing a GREAT job—we’ll be sure to pass that along! See you next time! 🚗✨
Fort Dodge, IA
Lori M|2023 Chevrolet Trailblazer
Confirmed Service Customer
6/17/2025
I was very satisfied as usual. Your staff is friendly and explains everything.
6/18/2025
Thank you so much, Lori! 😊 We're always happy to hear you're satisfied with your visits. Our team takes pride in being friendly, clear, and helpful every step of the way. We truly appreciate your continued trust and look forward to seeing you again! 🚗👍
Rockwell City, IA
Phil R|2019 Buick Regal
Confirmed Service Customer
6/21/2025
Had a issue with my car starting rough but once started no problem..which was confusing but the mechanics there figured out that my air box was not tight..reason behind that was I had my car serviced at the valvoline express across the street the week before and the guys there never tightened the air box down!! Jeff at kemna was professional and explained it to me...I will never go back to the valvoline express and will not recommend any of my friends and family to go there! I received 2 free oil changes at kemna dealership which I appreciate..
6/23/2025
Thank you so much for sharing your experience! We're glad Jeff and the team were able to get to the bottom of the issue and get you back on the road smoothly. It’s frustrating when things aren’t done right the first time—but we’re happy we could earn your trust and make it right. Your kind words and recommendation mean the world to us, and we truly appreciate the opportunity to take care of you (and those two free oil changes are just the beginning!). See you next time! 🚗👍🔧
Fort dodge, IA
Ashley B|2025 Chevrolet Traverse
Confirmed Service Customer
6/27/2025
Vehicle looks amazing!
6/27/2025
Thank you! 🤩 We’re so glad you love how your vehicle looks! It’s always our goal to make sure everything shines—just like your experience with us. Enjoy the ride and come see us anytime! 🚗✨
Fort Dodge, IA
Terry L|2019 Chevrolet Traverse
Confirmed Service Customer
7/1/2025
I always have a good experience. Thomas, Ashley & Liv are amazing to work with.
7/1/2025
Thank you so much! 😊 We're so glad to hear you always have a good experience—Thomas, Ashley, and Liv will be thrilled to get the shoutout! We truly appreciate your continued trust and look forward to seeing you again soon. You're the best! 🚗💙🙌
Clare, IA
Gary C|2025 Buick Envision
Confirmed Sales Customer
7/1/2025
Everything was fine, and we were treated very well.
Tina Davis
7/1/2025
Thank you so much! 😊 We’re glad everything went smoothly and that you felt well taken care of—that’s exactly what we strive for! We truly appreciate your visit and look forward to seeing you again next time! 🚗💙
Fort Dodge, IA
David T|2025 Buick Enclave
Confirmed Service Customer
7/1/2025
didnt get problem fixed after 2 times in your shop
7/2/2025
We’re really sorry to hear that your issue wasn’t resolved after two visits—that’s definitely not the experience we want you to have. We appreciate you bringing it to our attention, and we want to make it right. A member of our service team will be reaching out to you shortly to follow up and get this taken care of. Thank you for your patience, and we look forward to making this right. 💙🔧
Eagle Grove, IA
James H|2025 Chevrolet Traverse
Confirmed Sales Customer
6/28/2025
Friendly and helpful. Made sure we were happy and understood all the details.
Dylan Drummond
7/1/2025
Thank you so much! 😊 We’re so happy to hear you felt supported and informed throughout the process—that’s exactly what we aim for! It was a pleasure working with you, and we’re thrilled you’re happy. Enjoy your new ride and come see us anytime! 🚗💙
Webster City, IA
Dennis E|2018 GMC 1500 Sierra
Confirmed Service Customer
7/8/2025
Friendly and professional.
7/10/2025
Thank you! 😊 We're so glad you found our team friendly and professional—that’s what we strive for every day! We appreciate your visit and hope to see you again soon! 🚗💙
Webster City, IA
Jeffrey O|2019 GMC 1500 Sierra
Confirmed Service Customer
7/9/2025
Dealership was great to work with. Not happy with GM and the circumstances of my replacement parts. Truck was in the shop for three months.
7/10/2025
Thank you for your honest feedback Jeff—we truly appreciate you taking the time to share your experience. While we’re so glad to hear the dealership was great to work with, we completely understand your frustration with the delay and the situation surrounding your parts. Being without your truck for that long is incredibly inconvenient, and we wish the process with GM had been smoother for you. Please know we’re always here to support you and advocate on your behalf however we can. 💙🚗
Bode, IA
Richard C|2014 Chevrolet Malibu
Confirmed Service Customer
7/15/2025
Upon arrival, I was greeted and immediately entered the shop for my appointment. The employees reviewed my service expectations and referred me to the waiting area. The work was completed quickly and efficiently. Fast and friendly service.
7/15/2025
Thank you so much for the wonderful feedback, Richard! 😊 We’re so glad to hear you were greeted promptly and that everything went smoothly from start to finish. Fast and friendly service is exactly what we strive for, and we’re thrilled we could deliver that for you. We appreciate your visit and look forward to seeing you again! 🚗💙👏
FORT DODGE, IA
Jean K|2026 Chevrolet Equinox
Confirmed Sales Customer
7/25/2025
I was very pleased with the service received from everyone. From the minute, we walked in the door, we were greeted with a friendly smile. We were treated very fairly the whole time we were there. I also did another great review on Google. 🙂
Brody O'Tool
7/25/2025
Thank you so much for the wonderful feedback and for leaving us another great Google review — that means the world to us! 😊 We're so glad you felt welcomed and treated fairly throughout your visit. We'll be sure to share your kind words with the whole team. We truly appreciate your support, Jean! 💙
Storm Lake, IA
Douglas W|2012 GMC Terrain
Confirmed Service Customer
8/9/2025
Fixed the problem i had did a great job in a timely manner
8/11/2025
We’re so glad we could get you taken care of quickly and get the job done right! 🙌🚗 Thanks for trusting our team—we’re always happy to help keep you on the road, Doug!
Fort Dodge, IA
James H|2025 GMC Sierra 1500
Confirmed Sales Customer
8/9/2025
Thanks to the staff at Kemna Auto of Fort Dodge that I consider friends and family!!!
Michael Aguirre
8/11/2025
That means the world to us, Jim! 🥰 We’re so glad you feel like part of the Kemna family, because that’s exactly how we feel about you. Thank you for trusting us and for being such an important part of our community! 🚗💙
Fort Dodge, IA
Matthew S|2023 Chevrolet Bolt EV
Confirmed Service Customer
7/3/2025
I came in for a tire rotation, and I wasn't happy to find out one of my tires had been put on the wrong way by this dealership when I first had them fitted a few months ago. However, Kyle let me know the problem, didn't make excuses, and made it right.
7/10/2025
Thank you so much for sharing your experience, Matthew! While we’re truly sorry to hear about the mix-up with your tire, we’re glad Kyle was honest, professional, and quick to make it right. That’s the kind of service we strive for—owning mistakes and making sure you leave satisfied. We appreciate your understanding and the opportunity to make it right! 💙🛞🙌
Bancroft, IA
Mary F|2021 GMC Canyon
Confirmed Service Customer
7/5/2025
was very fast & informative
7/10/2025
Thank you so much, David! 😊 We’re glad to hear your visit was quick and informative—that’s exactly what we aim for! We appreciate you stopping by and look forward to helping you again soon! 🚗💨📘
Humboldt, IA
Eddie M|2025 Buick Enclave
Confirmed Service Customer
7/5/2025
Always do excellent job on checking vehicles.
7/10/2025
Thank you so much, Eddie! 😊 We’re happy to hear you trust us to thoroughly check your vehicle each time—that means a lot to our team! We’re always here to keep you safe and rolling smoothly. 🚗🔧💙
Clarion, IA
Konnie M|2025 Chevrolet Tahoe
Confirmed Sales Customer
7/19/2025
The process of buying a new vehicle through Kemna was superb! Everyone that I dealt with was very professional and knowledgeable. Very personalized service. I will definitely be a repeat customer!
Dylan Drummond
7/21/2025
Thank you so much for the kind words! 🌟 We’re thrilled to hear your experience was superb and that our team made it personal and professional from start to finish. We can’t wait to welcome you back when you’re ready for your next vehicle—repeat customers like you make our day! 🚗💙 #ThankYou #KemnaExperience #HappyCustomers
Terril, IA
Ashley B|2025 Chevrolet Traverse
Confirmed Service Customer
7/25/2025
Always take great care of our vehicle!
7/25/2025
Thank you so much! We’re happy to hear your vehicle is always well taken care of — that’s what we’re here for! 🚗💪 We truly appreciate your trust in us and look forward to seeing you next time! 😊
Fort Dodge, IA
Jesseca P|2025 Chevrolet Trax
Confirmed Service Customer
8/19/2025
Was greeted nicely and everyone was very friendly. I was able to leave my car and go run an errand and it was completed in a timely manner. I gave 4/5 stars only because My windshield fluid ran out and was not filled (my understanding was that fluids were checked but I could be wrong?) overall, great experience. I will be back.
8/19/2025
Thank you so much for the kind words and helpful feedback Kevin! 😊 We’re glad you enjoyed the friendly service and quick turnaround. Sorry about the windshield fluid—we’ll make sure to double-check that for you next time. 🚗💙 We truly appreciate the 4 stars and can’t wait to earn that 5th on your next visit! 🙌
Callender, IA
Thomas E|2026 Buick Enclave
Confirmed Sales Customer
8/22/2025
Went very well. Very professional staff and transaction went smoothly
8/22/2025
That’s wonderful to hear, Thomas! 🙌 We’re glad everything went so smoothly and that our team made the experience a great one for you. 🚗💙
Algona, IA
Michael Z|2024 Chevrolet Blazer EV
Confirmed Sales Customer
8/14/2025
I found the vehicle online and negotiated purchase remotely. After securing with deposit, I took delivery the following morning. The vehicle was presented well. I did have a 40 minute wait for paperwork despite having provided all documents the day prior. Always encourage quick sales and elimination of this frustrating, avoidable delay. Outside of that normal wait, my experience was a 10/10.
Michael Aguirre
8/14/2025
Thank you for sharing your experience, Michael! 🚗💙 We’re thrilled to hear you found the perfect vehicle and that everything was presented just right. We truly appreciate your patience during the paperwork process and your feedback on making that step quicker—we’ll keep working to make it as smooth and speedy as possible. Hearing that your experience was a 10/10 means the world to us! 🙌
URBANDALE, IA
James&cecilia R|2022 Buick Enclave
Confirmed Service Customer
8/14/2025
Always friendly and great service
8/14/2025
Thank you so much! 😊 We love hearing that and truly appreciate you trusting us to take care of you—friendly service is what we’re all about! 🚗💙
Churdan, IA
Judy R|2018 Chevrolet Equinox
Confirmed Service Customer
8/15/2025
Informed of needed repairs and explained very well
8/18/2025
We’re so glad our team could walk you through everything clearly, Judy! 🙌 Keeping you informed and confident about your vehicle is always our goal. 🚗💙
Humboldt, IA
Nathan B|2019 GMC 1500 Sierra
Confirmed Service Customer
8/16/2025
Very pleased with the service I received from the service department. Would go to them again.
8/18/2025
We’re so happy to hear that, Nathan! 🙌 Thank you for trusting our service team—we’ll be ready to take great care of you again anytime you need us. 🚗💙
Pomeroy, IA
Allen L|2025 GMC Sierra 3500 HD
Confirmed Service Customer
8/18/2025
Good service
8/18/2025
Thank you, Allen! 😊 We’re glad you had a good experience with us in the express lane—quick, friendly service is what we aim for every time! 🚗💨💙
Clarion, IA
Dennis E|2018 Chevrolet Traverse
Confirmed Service Customer
8/19/2025
Had an unexpected issue, walked in and was able to get it corrected without having to return another day.
8/19/2025
We’re so glad we could take care of that for you right away! 🙌 Nothing better than getting an unexpected issue fixed on the spot so you can get back on the road worry-free. 🚗💙
Webster City, IA
Cameron K|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/25/2025
Had a very good experience
Michael Aguirre
8/26/2025
We’re so glad to hear that, Cameron! 😊 Thank you for choosing us—we’re thrilled you had a great experience and look forward to helping you again in the future. 🚗💙
Fort Dodge, IA
Michael B|2025 Buick Enclave
Confirmed Sales Customer
8/30/2025
Very easy to work with !! Excellence at all levels!!
Dylan Drummond
9/2/2025
That’s wonderful to hear, Michael! 🤩 We’re so glad the process felt easy and enjoyable for you. Our team takes pride in delivering excellence every step of the way—thank you for letting us be part of your car-buying journey! 🚗💙
Jefferson, IA
Charles L|2023 GMC Sierra 1500
Confirmed Service Customer
8/28/2025
My experience with Kemna has always been good and they take good care of me. Thomas in service is always helpful. Very happy with the them.
8/28/2025
That’s wonderful to hear! 😊 We’re so glad Thomas and the service team continue to take such great care of you. Your happiness means the world to us—thank you for being part of the Kemna family! 🚗💙
Fort Dodge, IA
Myrna K|2022 Buick Encore GX
Confirmed Service Customer
8/29/2025
My car was in park but said on the dash it wasn’t. I couldn’t lock the car. They were able to fix it that day with a replacement part that was in stock. They also had a loaner that I could use to get to a doctor’s appointment. The gal at the desk waited on hold for a long time to see if the repair was covered under my warranty and it was. All and all a great experience!
9/2/2025
We’re so glad everything worked out smoothly for you! 😊 It’s great to hear our team could get your car fixed the same day, provide a loaner, and help navigate the warranty for you. Thank you for trusting us—we’re thrilled your experience was a great one! 🚗💙
Pomeroy, IA
Darla H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/31/2025
Very well mannered
9/2/2025
Thank you! 😊 We’re so glad you had a positive experience—our team takes pride in treating every customer with kindness and respect. 🚗💙
Webster City, IA
Carl S|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
8/31/2025
The staff was great and very friendly. They do great work. What could be improved on is the customer waiting area. The coffee maker was broke, waiting area was cold, and the bathroom was dirty. Kind of feels like a 1970's filling station. Because the staff is good, I'll keep coming back but just freshen up the customer waiting room. Carl Sandgren
9/2/2025
Thank you so much for the kind words about our team, Carl! 😊 We’re thrilled to know you enjoy working with our staff and that their friendliness keeps you coming back. We also really appreciate your honest feedback about the waiting area—it helps us know where we can improve. 🚗💙 We’ll share this with our team so we can make your next visit even better (with working coffee, warmth, and a fresh space to relax in!).
Callender, IA
Amy M|2025 Buick Encore GX
Confirmed Sales Customer
9/1/2025
Great salesman and staff Helped us find what we wanted
Dylan Drummond
9/2/2025
That’s awesome to hear, Amy! 🙌 We’re so glad our team could help you find exactly what you were looking for. Thank you for trusting us with your purchase! 🚗💙
Ute, IA
Scot M|2026 Buick Enclave
Confirmed Sales Customer
9/1/2025
Pleasure to deal with
Dylan Drummond
9/2/2025
Thank you, Scot! 😊 It was a pleasure working with you too—we truly appreciate you choosing us! 🚗💙
Sac City, IA
Chelsa O|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/7/2025
It was so easy and fantastic! I didn’t feel like I was being pushed into buying something. Tina was absolutely amazing and didn’t miss showing me anything!
Tina Davis
9/8/2025
That’s wonderful to hear! 🤩 We’re so glad Tina made your experience easy, fun, and pressure-free while helping you find the perfect fit. Thank you for trusting us—we’re thrilled you had such a fantastic time! 🚗💙
Fort Dodge, IA
Patricia H|2026 Chevrolet Equinox
Confirmed Sales Customer
9/1/2025
Tina listened to what I wanted in a car and worked to find exactly what I was looking for! Thank you!
Tina Davis
9/2/2025
That’s fantastic to hear, Patricia! 🤩 We’re so glad Tina could help you find the perfect car that matched exactly what you wanted. Thank you for trusting us—enjoy every mile! 🚗💙
FORT DODGE, IA
Cody H|2025 GMC HUMMER EV SUV
Confirmed Sales Customer
9/7/2025
Everyone was very kind at the dealership. Our salesman, Dylan was informed on the vehicle we were interested in and we had a great test ride. Dylan was very respectful and we had a very easy negotiation where there was no pressure to purchase.
Dylan Drummond
9/8/2025
That’s awesome to hear! 🙌 We’re so glad Dylan and the team made your visit such a kind, respectful, and pressure-free experience. Thank you for trusting us—we’re thrilled you enjoyed the test ride and found the process so easy! 🚗💙
Humboldt, IA
Kevin T|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
9/11/2025
I had a good experience at your oil change facility.
9/12/2025
We’re so glad to hear that! 😊 Thank you for choosing us for your oil change—we’re always happy to make it a good experience for you. 🚗💙
Fort Dodge, IA
Chris S|2020 Buick Envision
Confirmed Service Customer
9/16/2025
wasnt able to use points they said only one garage is for points and have to have appointment for it. the whole idea of a quick service is for points also and a quick in and out at my convenience so its not convenient to use for my time frames if i cant use my points.At ford dealership they fill the fluids also and this isnt done here .had the tires rotated and asked how the pads looked and they didnt know it wasnt on the paperwork again at ford they do this.I felt like all they wanted to do was push( 2)- 38dollar filters at me.plus for what i had done it was about 30 dollars more here than there.
9/17/2025
Thank you for taking the time to share this feedback with us—we truly appreciate your honesty. 🙏 We’re sorry to hear about your experience in the express lane and the frustrations with points, pricing, and communication. Your concerns are important, and someone from our team will be reaching out to you directly to go over this in more detail and make things right. 💙
Lawton, IA
Carol T|2024 Buick Envista
Confirmed Service Customer
9/18/2025
Very pleasant experience
9/19/2025
Thank you! 😊 We’re so glad you had a pleasant experience with us—it’s always our goal to make every visit a great one! 🚗💙
Fort Dodge, IA
Robert B|2019 Buick Enclave
Confirmed Service Customer
9/23/2025
Very courteous and work complete on time .
9/24/2025
So glad to hear that! 😊🙌 We’re happy our team was courteous and got the work done right on time for you. Thanks for choosing us! 🚗💙
EAGLE GROVE, IA
Harvey H|2017 Buick Envision
Confirmed Service Customer
9/24/2025
As promised.
9/24/2025
Thank you for the 4 stars Harvey! ⭐😊 We’re glad we could deliver on our promise and take care of you. We’ll keep working hard to make your next visit a 5-star experience! 🚗💙
Rockwell City, IA
Barbara C|2019 Buick Envision
Confirmed Service Customer
9/15/2025
My Son took my vehicle in while I was at work, but they called me to explain the situation and repair a sensor on my tire system. Was very clear in what was going on, and courteous. Very pleased with my choice to go to Kemna not only to purchase, but for service as well.
9/15/2025
That’s wonderful to hear! 🙌 We’re so glad our team could keep you informed and take care of the repair while making the process easy and courteous. Thank you for choosing Kemna not just for your purchase, but for your service too—it means so much! 🚗💙
Fort Dodge, IA
Terry M|2025 Buick Envision
Confirmed Sales Customer
9/17/2025
Great service from start to finish, quick and easy.
Dylan Drummond
9/19/2025
That’s awesome to hear, Terry! 🙌 We’re so glad the process was quick, easy, and a great experience for you from start to finish. Thank you for choosing us! 🚗💙
Manson, IA
Glenda R|2023 Buick Encore GX
Confirmed Service Customer
9/17/2025
I specifically asked for my tire pressure to be set at 33 because of the heat. Nope, set at standard 35 so the next day in the heat I had to adjust them all. I had the air filter and cabin air filter changed…prices were a little much, next time I’ll change them myself for a lot less. They did not reset the air filter setting so it still shows 20% like it did when I got there. Tried to upsell me on a fluid flush and a fuel line flush or additives that were overpriced. Bought this car new from a dealer and the only service they offer is at their “fast lane” instead of an actual service department at the dealership. They claim they rotate the tires but never take it down, drive it a bit and check lug nuts again… even Walmart does that! Have just never felt I get the service one should expect when purchasing a brand new vehicle.
9/19/2025
Thank you for sharing such detailed feedback—we really appreciate you taking the time to let us know about your experience. 🙏 We’re sorry to hear that several parts of your visit fell short of expectations, especially after trusting us with a brand-new vehicle. Your concerns about tire pressure, filter settings, service pricing, and tire rotation are valid and important. Someone from our team will be reaching out to you directly to go over these points and work toward making things right. 💙
Fort Dodge, IA
Thane H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/19/2025
People very helping ang friendly. Gave me all information I asked about.
Brody O'Tool
9/19/2025
That’s wonderful to hear! 😊 We’re so glad our team could provide all the information you needed while being helpful and friendly. Thank you for trusting us! 🚗💙
Fort Dodge, IA
Nicholas T|2025 Chevrolet Suburban 1500
Confirmed Service Customer
10/8/2025
Great Service.
10/8/2025
Thank you! 😊 We’re so glad you had a great experience—our team appreciates you stopping by! 🚗💨
Fort Dodge, IA
Jody E|2021 Chevrolet Blazer
Confirmed Service Customer
10/10/2025
Made an appointment to get my diagnostics checked, and they got me in the next morning. The staff was great, friendly and even provided a ride. Very happy with the service provided!!
10/10/2025
That’s wonderful to hear! 🌟 We’re so glad our team could get you in quickly and make your visit smooth and stress-free. Thank you for sharing your experience — we appreciate you! 🚗💙
MANSON, IA
Chase G|2026 GMC Sierra 1500
Confirmed Sales Customer
10/14/2025
Great people
Brody O'Tool
10/14/2025
Thank you, Chase! 😊 We think our customers are pretty great too! We appreciate you stopping by! 🚗💙
Callender, IA
Dennis E|2018 Chevrolet Traverse
Confirmed Service Customer
10/16/2025
The repair took longer than I had anticipated but the result was satisfactory.
10/16/2025
Thank you for your patience Dennis! We’re glad to hear the repair met your expectations. We truly appreciate you trusting us with your vehicle and look forward to serving you even more efficiently next time! 🚗✨
Webster City, IA
James S|2025 Buick Envision
Confirmed Sales Customer
10/16/2025
I felt that everyone was very pleasant and did a great job.
Dylan Drummond
10/16/2025
Thank you so much! 😊 We’re thrilled to hear our team made such a positive impression and did a great job. We appreciate you stopping by and look forward to your next visit! 🚗💙
Humboldt, IA
Eddie M|2025 Buick Enclave
Confirmed Service Customer
10/22/2025
Kyle and his partner were great! They got me in a little early knowing I had doctor appointment next. They took the time to check it over, rotate tires, change oil and got me out with a few minutes to spare before next appointment. Thanks
10/22/2025
That’s so great to hear! 🌟 Kyle and the team will be thrilled to know they could get you in early and have you on your way right on time. Thank you for sharing your experience and for choosing us to care for your vehicle! 🚗💙
Clarion, IA
Robert A|2026 GMC Terrain
Confirmed Sales Customer
10/24/2025
Dylan was my sales guy for both of my purchases from Kemna. During my first purchase, I knew I wanted a truck but was unsure which one. Dylan was patient and asked questions to help me determine the right version for me and presented a few different trucks that I eventually chose from. This time, I knew which vehicle I wanted. At first no one was sure if it had been delivered from the factory yet even though it showed on the website as available, but instead of trying to push a different version of the same model on me, Dylan searched the dealership and found the exact one I was looking for and worked with the other departments to make sure I was able to take it home that day. The service/prep department went above and beyond by staying a little longer than normal to get the vehicle ready and finance stayed right up until a few minutes after 7 to get me in the vehicle instead of asking me to come back the next day.
Dylan Drummond
10/24/2025
Thank you so much for sharing your experience! 🌟 We’re thrilled to hear that Dylan and our entire team went the extra mile to make sure you drove home in exactly the vehicle you wanted. It’s wonderful customers like you that make what we do so rewarding! We truly appreciate your continued trust in Kemna and hope you love every mile in your new ride! 🚗💙
Fort Dodge, IA
David S|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
10/29/2025
Staff is always smiles and fun atmosphere, and take great pride in getting vehicles done right.
10/30/2025
Thank you so much! 😊 We’re thrilled to hear our team’s positive attitude and dedication stood out. We take pride in doing things right and love making our customers’ visits enjoyable! 🚗💙
Crystal Lake, IA
Dennis E|2018 Chevrolet Traverse
Confirmed Service Customer
10/30/2025
Quick and efficient.
10/30/2025
Thank you! 😊 We’re glad to hear your visit was quick and efficient — that’s exactly what we aim for! 🚗
Webster City, IA
Christopher J|2000 Buick LeSabre
Confirmed Service Customer
10/30/2025
I explained to the service department a issue i was having with my car which was an electrical issue. They preformed a diagnostic test and said they didn't find any issues but my transmission was gone bad. I picked my vehicle up and the transmission was preforming as it supposed to
10/30/2025
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We always aim to provide accurate diagnostics and clear communication, and we’d like the opportunity to review your visit in more detail. Please reach out to our service manager at your earliest convenience so we can work to make things right. 🙏
Little Rock, AR
Ronald N|2025 Buick Envision
Confirmed Sales Customer
10/30/2025
Everyone was very pleasant and helpful to work with
Brody O'Tool
10/30/2025
Thank you so much Ron! 😊 We’re thrilled to hear our sales team made your experience pleasant and easy — we love helping great customers like you find the perfect vehicle! 🚗💙
Marshalltown, IA
David C|2024 GMC Sierra 1500
Confirmed Service Customer
11/3/2025
In and out. Perfect 👍
11/3/2025
That’s awesome to hear David! 👍 We love keeping things quick and easy for you — just the way it should be! Thanks for stopping by! 🚗💙
PATON, IA
Yoni L|2016 Chevrolet Colorado
Confirmed Service Customer
11/5/2025
They charge a lot for the work they do.
11/5/2025
Thank you for your feedback. We’re sorry to hear you felt the cost was high. We always strive to provide quality work and clear communication, but we’d be happy to review your visit and go over any questions you may have. Your feedback is important to us, and we appreciate the opportunity to help.
Fort Dodge, IA
Matthew G|2020 GMC Yukon XL
Confirmed Service Customer
11/5/2025
Very prompt on getting us in. Easy to work with.
11/5/2025
Thank you so much Matthew! 🌟 We’re thrilled to hear your service, work, and overall experience were perfect! We appreciate you choosing us and look forward to helping again next time! 🚗💙
Fort Dodge, IA
Jamie K|2026 Chevrolet Equinox
Confirmed Service Customer
11/5/2025
Everything was perfect. The service, the work, the experience.
11/5/2025
Thank you so much Jamie! 🌟 We’re thrilled to hear your service, work, and overall experience were perfect! We appreciate you choosing us and look forward to helping again next time! 🚗💙
Storm Lake, IA
Darcy H|2025 Buick Envision
Confirmed Service Customer
11/8/2025
Super! Staff called me by name and were expecting me. Fast, friendly and professional.
11/10/2025
That’s wonderful to hear Darcy! 😊 We’re so glad our team had you welcomed, taken care of, and on your way quickly. Thank you for choosing us — we appreciate you! 🚗💙
Manson, IA
James M|2025 Chevrolet Colorado
Confirmed Service Customer
10/8/2025
Very friendly they checked averything.
10/8/2025
Thank you so much! 😊 We’re happy to hear our team took great care of you and checked everything over. We appreciate you stopping by and look forward to seeing you next time! 🚗💙
Fort Dodge, IA
Ashley B|2025 Chevrolet Traverse
Confirmed Service Customer
10/8/2025
Always take great care of our vehicle!
10/8/2025
That means so much—thank you! 💙 We’re always happy to help keep your vehicle in top shape. See you at your next visit! 🚗✨
Fort Dodge, IA
Gary C|2025 Chevrolet Colorado
Confirmed Sales Customer
10/9/2025
Fair deal
Brody O'Tool
10/10/2025
Thank you! 😊 We’re glad you felt you got a fair deal — that’s exactly what we aim for every time! 🚗
Fort Dodge, IA
Carol T|2020 Chevrolet Equinox
Confirmed Service Customer
10/13/2025
very pleasant people
10/13/2025
Thank you Carol! 😊 We’re so glad you found our team pleasant — we always enjoy helping great customers like you! 🚗💙 We look forward to assisting you again in the future!
Fort Dodge, IA
Darla H|2026 Chevrolet Trax
Confirmed Sales Customer
11/4/2025
Was really happy about my 2026 trax but was unhappy when I was told when I bought the title in for my truck they said I would get my rebate and they changed the story I hope Ian going to receive it
Brody O'Tool
11/4/2025
Thank you for sharing your feedback with us. We’re glad to hear you’re happy with your 2026 Trax, but we’re sorry for the confusion regarding your rebate — that’s not the experience we want you to have. Please reach out to our team so we can take a closer look and make sure everything is handled correctly. We appreciate you giving us the chance to make this right.
Webster City, IA
Carole W|2019 Buick Encore
Confirmed Service Customer
11/5/2025
Very friendly and efficient
11/6/2025
Thank you! 😊 We’re so glad you found our team friendly and efficient — that’s exactly what we aim for in the express lanes! 🚗💙
Fort Dodge, IA
Mary N|2022 Buick Encore GX
Confirmed Service Customer
11/6/2025
Your guys are so fun. Love talking to them.
11/6/2025
That’s awesome to hear! 😄 Our team loves getting to know our customers — we’re glad they make your visits fun! Thanks for choosing us! 🚗💙
Fort Dodge, IA
Donald K|2026 Buick Encore GX
Confirmed Sales Customer
11/8/2025
Couldn’t have been better
Alan Torres
11/10/2025
That’s amazing to hear — thank you Don! 😊 We love knowing your experience couldn’t have been better. We appreciate you choosing us! 🚗💙
EATON, CO
Tina B|2024 Buick Envista
Confirmed Service Customer
11/12/2025
The staff was friendly and got my car in and out quickly
11/15/2025
Thank you! 😊 We’re so glad to hear our staff was friendly and got you in and out quickly — that’s exactly what we aim for! 🚗💙
EAGLE GROVE, IA
Lance E|2026 GMC Acadia
Confirmed Sales Customer
12/6/2025
Dylan and team was full on concierge service.
Dylan Drummond
12/8/2025
Thank you so much for your kind words, Lance! We’re thrilled to hear that Dylan and the team provided full concierge-style service for you. We’ll be sure to share your feedback with them — we appreciate you choosing us!
ARNOLDS PARK, IA
Bernadette T|2026 GMC Acadia
Confirmed Sales Customer
11/12/2025
everyone at the dealership are great people they helped me get what I need in a great price I was in and out they are there to help I recommend this dealer to anyone
Tina Davis
11/14/2025
Thank you so much Bernadette! 😊 We’re thrilled to hear our team was able to help you find exactly what you needed at a great price — and get you in and out quickly! We truly appreciate your recommendation and look forward to helping you again! 🚗💙
Palmer, IA
Angela S|2026 Buick Envista
Confirmed Sales Customer
12/2/2025
Dylan was very good to work with, he answered all questions with confidence and helped me pick out the right car!
Dylan Drummond
12/3/2025
Thank you so much, Angela! 😊 We’re thrilled to hear Dylan was great to work with and helped you find the perfect car. He’ll be so glad to hear your kind words! 🚗💙
Fort Dodge, IA
Andrew D|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
12/4/2025
very professional
Michael Aguirre
12/4/2025
Thank you so much! Michael will be thrilled to hear that. We’re glad his professionalism and confidence helped make your car-buying experience smooth and stress-free. Enjoy your new ride!
Clare, IA
Barbara C|2019 Buick Envision
Confirmed Service Customer
12/9/2025
Quick and kind and they worked with my work schedule by letting me drop it off before work and pick it up after. Very handy.
12/9/2025
Thank you so much Barbara! We’re glad we could work around your schedule and make things easy for you. We truly appreciate you choosing us and we’re here anytime you need us!
Fort Dodge, IA
Natalie D|2019 Chevrolet Equinox
Confirmed Service Customer
12/10/2025
The service team is pretty awesome!! They got my vehicle in and out in a timely manner. The whole service team is very professional and explained everything to me in terms I could understand!
12/11/2025
Thank you so much for the kind words! 🙌 Our service team will be thrilled to hear this. We’re all about quick, professional care and making sure everything is explained clearly and confidently. We appreciate you choosing us and can’t wait to help you again!
Fort Dodge, IA
Robert B|2019 Buick Enclave
Confirmed Service Customer
12/13/2025
Outstanding service completed in a timely manner and I would recommend Kemna to anyone who is interested in buying a new car.
12/15/2025
Thank you so much Robert! 🌟 We’re thrilled to hear your service was outstanding and completed in a timely manner. Your recommendation truly means a lot to us — we appreciate you choosing Kemna and look forward to helping again in the future!
EAGLE GROVE, IA
Leroy D|2024 Buick Envision
Confirmed Service Customer
12/16/2025
Friendly and efficient
12/16/2025
Thank you! 😊 We’re so glad you found our team friendly and efficient — that’s exactly what we aim for every visit!
Fort Dodge, IA
Kenneth M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/22/2025
It was great
Dylan Drummond
12/22/2025
Thank you so much Kenneth! 😊 We’re thrilled to hear your experience was great. We truly appreciate you choosing our sales team and hope you’re loving your new ride!
Fort Dodge, IA
Ryan S|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/8/2025
Very easy to work with
Dylan Drummond
12/8/2025
Thank you for the great feedback Ryan! We’re glad to hear we were very easy to work with. We appreciate you choosing us and hope to see you again!
Carroll, IA
Debbie N|2026 Chevrolet Trailblazer
Confirmed Sales Customer
12/9/2025
Tina and Ashley are wonderful
Tina Davis
12/11/2025
Thank you so much Debbie! Tina and Ashley will love hearing that—they work hard to take great care of our guests. We appreciate you!
Duncombe, IA
Ronald H|2014 Chevrolet Malibu
Confirmed Service Customer
12/12/2025
Very informative
12/13/2025
Thank you Ron! 😊 We’re glad you found the experience very informative. We appreciate you choosing us and hope to see you again soon!
Manson, IA
Stuart A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/12/2025
I rate Kemna as excellent and a 10+. Brody was great to work with. Everyone that I interacted with was good to work with. The environment with the Fort Dodge location is great and inviting. A lot of people working hard and enjoying their jobs. I appreciate everything that Brody and the others did for me while buying a new truck. Best regards, Stuart
Brody O'Tool
12/13/2025
Stuart, thank you so much for the kind words and the 10+ rating! We’re thrilled to hear Brody, and the entire Fort Dodge team made your truck-buying experience such a positive one. Creating a welcoming, hardworking environment is something we truly take pride in, and your feedback means a lot to us. Enjoy your new truck and thank you for choosing Kemna!
Fort Dodge, IA
Kelly S|2025 Buick Enclave
Confirmed Service Customer
12/13/2025
Very helpful!
12/15/2025
Thank you! 😊 We’re so glad to hear you found our team very helpful. We appreciate you stopping by and look forward to helping you again!
Fort Dodge, IA
Dennis E|2018 Chevrolet Traverse
Confirmed Service Customer
12/17/2025
Quick and thorough.
12/17/2025
Thank you Dennis! 😊 We’re so glad you found our service quick and thorough — that’s exactly what we aim for every visit. We appreciate you choosing us!
Webster City, IA
Jamie M|2023 GMC Sierra 1500
Confirmed Service Customer
1/8/2026
Was helpful and good communication
1/8/2026
Thank you Jami! 😊 We’re glad to hear you found our team helpful and appreciated the communication. We truly appreciate you choosing us!
Pocahontas, IA
Gage B|2026 Chevrolet Traverse
Confirmed Sales Customer
1/13/2026
Salesman was top notch good and smoothe service explained everything about the vehicle
Brody O'Tool
1/13/2026
Thank you so much! 😊 We’re glad to hear your salesman provided top-notch, smooth service and took the time to explain everything about your vehicle. We truly appreciate you choosing us!
Callender, IA
Riley N|2026 Chevrolet Equinox
Confirmed Sales Customer
1/13/2026
Dylan made our experience absolutely amazing. I came in knowing exactly what I wanted, and he made sure I was able to get it. Will definitely be back in tv future!
Dylan Drummond
1/13/2026
Thank you so much, Riley! 😊 We’re thrilled to hear Dylan made your experience absolutely amazing and helped you get exactly what you wanted. We truly appreciate your trust and look forward to seeing you again in the future!
Fort Dodge, IA
Julio A|2026 GMC Sierra 1500
Confirmed Sales Customer
12/24/2025
Great staff
Michael Aguirre
12/26/2025
Thank you, Julio! 😊 We’re so glad to hear you had a great experience with our staff. We appreciate you choosing us!
Dubuque, IA
Rene K|2025 Chevrolet Equinox
Confirmed Service Customer
12/29/2025
on time and quick. good customer serive
12/29/2025
Thank you, Rene! 😊 We’re glad to hear everything was on time and quick, and that you received good customer service. We appreciate you choosing us!
Fort Dodge, IA
Patricia H|2024 Chevrolet Blazer EV
Confirmed Service Customer
12/29/2025
Quick and friendly service when I had my tires rotated and multi-point inspection of my EV Blazer.
12/29/2025
Thank you! 😊 We’re so glad you had quick and friendly service and that everything went smoothly with your tire rotation and multi-point inspection on your EV Blazer. We appreciate you choosing us and look forward to seeing you again!
Burnside, IA
Rubin C|2023 Chevrolet Trailblazer
Confirmed Service Customer
1/7/2026
Fast & Friendly service with Quality work!
1/8/2026
Thank you! 😊 We’re so glad you experienced fast and friendly service with quality work — that’s exactly what we aim for every visit. We appreciate you choosing us Rubin!
Lu Verne, IA
Ronald L|2023 Buick Envision
Confirmed Service Customer
1/7/2026
Kyl and his staff do a great job at service on my vehicles. Thank you for having a good crew working for KEMA.
1/8/2026
Thank you so much for the kind words! 😊 Kyle and the service team will be thrilled to hear this. We’re proud to have such a great crew here at Kemna, and we truly appreciate your trust in us Ron!
Humboldt, IA
Chris C|2024 GMC Yukon
Confirmed Service Customer
1/7/2026
Service department at Kemna in Fort Dodge is second to none. Always go above and beyond to make sure everything goes as smoothly as they can control. Thanks again for excellent service it is appreciated!
1/8/2026
Thank you so much for the kind words, Chris! 🌟 We’re incredibly grateful for your trust and are thrilled to hear our Fort Dodge service team continues to go above and beyond for you. Your appreciation truly means a lot to us — we look forward to taking care of you again!
Fort Dodge, IA
Kerry P|2021 Buick Enclave
Confirmed Service Customer
1/15/2026
For the amount of money that you charge you could at least give a free car wash it was a nice day.
1/16/2026
Thank you for taking the time to share your feedback. We’re sorry to hear this was part of your experience, as we always want our service to feel like a great value. Your comments have been shared with our management team, and a manager will be reaching out to you directly to discuss this further. We appreciate you bringing this to our attention
Fort Dodge, IA
Bruce B|2026 Buick Enclave
Confirmed Sales Customer
1/16/2026
Excellent experience
Brody O'Tool
1/16/2026
Thank you so much, Bruce! 😊 We’re thrilled to hear you had an excellent experience. We truly appreciate you choosing us!
Livermore, IA
Ronald H|2014 Chevrolet Malibu
Confirmed Service Customer
1/15/2026
The technicians finally got to the root of our car noise and got the problem fixed...Tom and Ashley Bolton were very friendly, informative and keeping us informed.
1/15/2026
Thank you so much for sharing this, Ron! 😊 We’re thrilled to hear our technicians were able to get to the root of the issue and fix the problem. Tom and Ashley will be so happy to know their communication and friendliness made a difference. We truly appreciate your trust and look forward to helping you again!
Manson, IA
Merlyn A|2025 Buick Enclave
Confirmed Service Customer
1/15/2026
Everyone was very accommodating. Very polite and helpful. When test driving the car every option on the dash was explained. The buyers contact was explained thoughly. They went out of their way to get papers signed when the computers were not working. By coming to our house with paperwork when the printout became available. Tina was our salesperson. She was great!
1/15/2026
Thank you so much for sharing your experience, Merlyn! 😊 We’re thrilled to hear how accommodating, polite, and helpful our team was throughout your purchase. Taking the time to explain every detail and going the extra mile—like bringing paperwork to your home—is exactly the level of service we strive for. Tina will be so happy to hear your kind words! We truly appreciate you choosing us and hope you’re loving your new vehicle.
Kanawha, IA
Gregg M|2024 GMC Acadia
Confirmed Service Customer
1/18/2026
Made the appointment, they got me in right away and fixed the faulty radiator hose. Check engine light came on and the diagnostics on the app didn't show anything was wrong. Excellent service!
1/19/2026
Thank you for sharing your experience! 😊 We’re so glad we could get you in right away, take care of the radiator hose, and make sure everything was checked thoroughly. Excellent service is always our goal—thanks for trusting us with your vehicle Gregg!
Fort Dodge, IA
Dennis E|2018 Chevrolet Traverse
Confirmed Service Customer
1/20/2026
Quick and convenient.
1/22/2026
Thank you, Dennis! 😊 We’re glad to hear your visit was quick and convenient — that’s exactly what we aim for. We appreciate you choosing us!
Webster City, IA
Andrew D|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/23/2026
Fast easy setvice
1/23/2026
We love to hear that, Andrew! Thanks for choosing us—we’re glad we could make it fast and easy 🚗✨
Clare, IA
Pamela L|2025 Buick Enclave
Confirmed Service Customer
1/25/2026
Ashley, Tom and Mark were very helpful fixing my antenna in a timely manner. I always have a great experience at Kemna. 😁
1/26/2026
Thank you so much for the kind words, Pam! We’re glad to hear Ashley, Tom, and Mark were able to help get your antenna fixed quickly. We truly appreciate your continued trust in Kemna 😁
Fort Dodge, IA
Jayne C|2017 Buick Envision
Confirmed Service Customer
1/28/2026
Friendly, helpful, efficient
1/28/2026
Thank you so much for the kind words, Jayne! We’re thrilled to hear that you found our service friendly, helpful, and efficient. That’s exactly what we strive for, and your feedback truly makes our day. We appreciate you taking the time to share your experience and look forward to helping you again whenever you need us!
Fort Dodge, IA
Nick F|2022 GMC 2500HD Sierra
Confirmed Service Customer
1/17/2026
The service department is very professional and very knowledgeable. Overall was a very good experience.
1/19/2026
Thank you so much! 😊 We’re thrilled to hear our service team’s professionalism and knowledge made your experience a good one. We truly appreciate you choosing us and look forward to helping you again!
Jefferson, IA
Phil R|2019 Buick Regal
Confirmed Service Customer
1/19/2026
So pleased with the service and how pleasant the people are who meet you when you arrive. Nice to see people smile and talk with
1/19/2026
Thank you so much for your kind words, Phil! 😊 We love hearing that our team made you feel welcome right from the start. Smiles and great conversations are always part of the experience here—thanks for choosing us!
Fort dodge, IA
Kyle S|2026 Chevrolet Traverse
Confirmed Sales Customer
1/21/2026
Great service, kind salesman, very satisfied!!!
Tina Davis
1/22/2026
Thank you so much, Kyle! 😊 We’re thrilled to hear you received great service and had a kind salesman helping you along the way. Your satisfaction means a lot to us — we truly appreciate you choosing us!
Gowrie, IA
Julie A|2024 GMC Acadia
Confirmed Service Customer
1/21/2026
Friendly, nice people. Took care of the issue quickly.
1/22/2026
Thank you, Julie! 😊 We’re so glad to hear our friendly team took care of the issue quickly for you. We appreciate you choosing us and look forward to helping you again!
Fort Dodge, IA
Donn L|2013 Chevrolet Avalanche
Confirmed Service Customer
1/21/2026
Great service.
1/22/2026
Thank you, Donn! 😊 We’re so glad you had a great service experience. We appreciate you choosing us and look forward to helping you again!
Fort Dodge, IA
Thane H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/23/2026
Very friendly and helpful.
1/24/2026
We appreciate the kind words! Our team is always happy to help—thanks for choosing us!
Fort Dodge, IA
James&cecilia R|2022 Buick Enclave
Confirmed Service Customer
1/29/2026
Always a great experience and service.
1/29/2026
Thank you so much! 😊 We’re happy to hear you always have a great experience—our express lane team loves keeping things fast and friendly. Can’t wait to see you again soon!
Churdan, IA
Cheryl P|2021 Chevrolet Traverse
Confirmed Service Customer
2/6/2026
I have always had excellent service with Kemna
FARNHAMVILLE, IA
David M|2024 Chevrolet Traverse
Confirmed Service Customer
2/6/2026
Ashley Bolton was very good to work with. I called her about two weeks ago to report a coolant leak on my 2024 Traverse. I had narrowed it down to the upper radiator hose. Ashley rounded up the part and called when it was in hand to schedule a time to install it. The Service appt took longer than expected, but that was mostly due to having to get approval from my Fleet Mgmt company for the cost of the repair. In addition to fixing the coolant leak, Ashley also quoted and executed installing new tires, four wheel alignment, and replacing the missing bowtie emblem on the front grill. I was allowed to spend all day in the customer lounge using it as my office... complete with free water, coffee, and cookies. Ashley also provided me a loaner car to run out and get lunch. Good experience.
Manson, IA
Terry L|2019 Chevrolet Traverse
Confirmed Service Customer
2/9/2026
Fort Dodge Kemna Auto always does a great job for us. Thomas, Ashley, Livi & Kyle always take such good care of us! They go above and beyond always! Karen Lawler
Clare, IA
Jody Z|2026 Buick Enclave
Confirmed Sales Customer
2/11/2026
Worked with Michael super knowledgeable with a great personality answered all our questions even staying past closing hours on Friday also did our paperwork with Sarah whom was just as nice and very pleasant to work with, still trying to learn all the buttons in our vehicle, but it is possible we could drive it for years and still not know what every button does🤣
Ottosen, IA
Jerome H|2023 Chevrolet Trailblazer
Confirmed Service Customer
2/11/2026
My vehicle didn't get vacuum like it usually does and the car wash was still closed for the second time I've been there for oil change.
Fort Dodge, IA
Cynthia H|2026 GMC Terrain
Confirmed Sales Customer
2/13/2026
It’s a very beautiful and welcoming environment. Gio was our sales person. He was excellent. He was informative, patient with our barrage of questions and just fun to work with. And we worked with Sarah to finalize the sale. She was also excellent to work with. We are very pleased with our purchase.
Story City, IA
Glenda R|2023 Buick Encore GX
Confirmed Service Customer
2/19/2026
Didn’t set tire pressure as requested
Fort Dodge, IA
Suzanne N|2026 Buick Enclave
Confirmed Sales Customer
2/19/2026
We were very pleased with their selection, and happy with their service!
Gilmore City, IA
Troy H|2026 GMC Yukon
Confirmed Sales Customer
2/26/2026
Great experience working with Dylan
Fort Dodge, IA
Amy S|2026 Chevrolet Equinox
Confirmed Sales Customer
3/1/2026
Tina Davis is the best
Barnum, IA
Andy D|2025 Chevrolet Silverado 1500
Confirmed Service Customer
3/4/2026
Fast and professional
3/5/2026
Thank you for the great feedback, Andy! We’re so glad to hear you received fast and professional service. That’s exactly what our team strives for every visit. We truly appreciate your support and look forward to seeing you again!” 😊
Clare, IA
Douglas W|2016 Chevrolet Impala Limited
Confirmed Service Customer
3/4/2026
The work on my car was done in a timely matter. staff was helpful
3/5/2026
Thank you for the great feedback, Doug! We’re glad to hear your vehicle was completed in a timely manner and that our staff was helpful during your visit. We truly appreciate you choosing us and look forward to helping you again in the future!
Fort Dodge, IA
Donn L|2013 Chevrolet Avalanche
Confirmed Service Customer
3/5/2026
Thomas always take good care of me.
3/6/2026
Thank you so much for the kind words, Donn! We’re glad to hear Thomas always takes such good care of you. We’ll be sure to share your feedback with him. We truly appreciate your continued support and look forward to seeing you again! 😊
Fort Dodge, IA
Richard C|2014 Chevrolet Malibu
Confirmed Service Customer
2/1/2026
I've always been happy with the customer service and shop team at Kemna's. Ashley is always helpful and pleasant in scheduling needed services, and shop team was able to get the repairs done successfully without having to leave the car.
FORT DODGE, IA
James R|2026 Buick Enclave
Confirmed Sales Customer
2/19/2026
Always friendly and treated like family.
Storm Lake, IA
James H|2026 GMC Canyon
Confirmed Service Customer
2/24/2026
Prompt, Professional Service as always...Thanks again!!!
Fort Dodge, IA
Dennis E|2018 Chevrolet Traverse
Confirmed Service Customer
3/4/2026
The repair took half the time estimated. That’s always a good thing.
3/5/2026
Thank you for the great feedback, Dennis! We’re glad to hear the repair was completed quicker than expected—that’s always a win. We truly appreciate you choosing us and look forward to helping you again whenever you need us!” 😊
Webster City, IA
Aimee J|2026 GMC Terrain
Confirmed Sales Customer
3/7/2026
Hassle free
Dylan Drummond
3/7/2026
Thank you for the great feedback, Amiee! 😊 We’re so glad to hear your experience was hassle free—that’s exactly what we aim for. Our team works hard to make the car-buying process smooth and enjoyable. We appreciate you choosing us and hope you’re loving your new vehicle! 🚗✨
Gowrie, IA
Linda T|2021 Chevrolet Trailblazer
Confirmed Service Customer
3/8/2026
Friendly and great fast servvice
3/9/2026
Thank you for the great feedback, Linda! 😊 We're so glad to hear you found our team friendly and that you received fast service—that’s exactly what we strive for every day. We truly appreciate you choosing us and look forward to seeing you again next time! 🚗✨
Fort Dodge, IA
Ron C|2014 Chevrolet Impala Limited
Confirmed Service Customer
3/13/2026
Everyone we talked to was very helpful and friendly. We appreciated everything they did to help us out. Thank you very much.
3/13/2026
Thank you so much for the kind words, Ron! We’re so glad to hear our team was helpful and friendly during your visit. We truly appreciate you taking the time to share your experience and are grateful for the opportunity to help. We look forward to seeing you again in the future! 😊
Graettinger, IA
Cherissa R|2026 GMC Yukon XL 1500
Confirmed Sales Customer
3/27/2026
When I first walked in, I was greated with a smile and a desire to assist. I asked for a salesperson that had been there for a long time and was directed to Dylan Drummond. Dylan had sold vehicles to me in the past and I was happy that he was still there! He showed me the AT4 and it soon became mine!
Dylan Drummond
3/27/2026
Thank you so much for sharing your experience, Cherissa! 😊 We’re glad you were welcomed right away and that we could connect you with Dylan again—there’s nothing better than working with someone you trust! Congratulations on your AT4, and we truly appreciate your continued support. Enjoy your new ride, and we look forward to seeing you again! 🚗✨
Fort Dodge, IA
Debbie N|2026 Chevrolet Trailblazer
Confirmed Service Customer
3/8/2026
Great 👍
3/9/2026
Thank you so much for the thumbs up and five stars, Debbie! 👍⭐⭐⭐⭐⭐ We really appreciate your support and are so glad you had a great experience in our Express Lanes. Our team works hard to make service quick, easy, and convenient. We look forward to seeing you again next time! 🚗😊
Duncombe, IA
Charles L|2023 GMC Sierra 1500
Confirmed Service Customer
3/9/2026
I as always have had a very good experience with Kemna. They are very attentive to what I need and the service is always top notch. Ashley was a great help getting info and the work completed. Very satisfied
3/9/2026
Thank you so much for your continued trust in Kemna, Charles! 😊 We're thrilled to hear that you consistently have great experiences with us. Providing attentive, top-notch service is exactly what we strive for, and we’re so glad Ashley was able to help get the information you needed and the work completed smoothly. We truly appreciate your loyalty and look forward to taking care of you again in the future! 🚗✨
Fort Dodge, IA
Joseph W|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/11/2026
Met when I walked in the servicer office, very inviting. Told them of my issue they listen while taking truck information. Good communication throughout the day by text message and a phone call. Given updates on findings and asked permission for repairs that were out of the original scope of work. Truck was completed in a timely manner and returned to me with the issue resolved. Very good visit and I will be back when I need further assistance! Very good experience!
3/12/2026
Thank you so much for taking the time to share your experience, Joseph! 😊 We’re thrilled to hear our team made you feel welcome right from the start and kept you informed throughout the day. Clear communication and making sure you’re comfortable with any additional repairs are very important to us. We’re so glad your truck was taken care of and the issue was resolved in a timely manner. We truly appreciate your kind words and look forward to helping you again whenever you need us! 🚗💙🙌
Farnhamville, IA
Renwick Motors Inc. E|2024 GMC Sierra 1500
Confirmed Service Customer
3/11/2026
They were fast, kept us informed as to their progress.
3/12/2026
Thank you so much for the kind words! 😊 We’re glad to hear the team kept things moving quickly and kept you informed along the way. That’s exactly the experience we aim to provide! We truly appreciate you and look forward to seeing you again! 🚗💙💨
RENWICK, IA
Andrew S|2026 GMC Sierra EV
Confirmed Service Customer
3/13/2026
Service is great there. I had my shocks down under wa
3/16/2026
Thank you so much, Andrew!😊 We’re thrilled to hear you had a great service experience with us. We appreciate you trusting our team with your vehicle and are always here whenever you need us. Thanks again for the kind words! 🚗💙
Fort Dodge, IA
David S|2010 Chevrolet Equinox
Confirmed Service Customer
3/31/2026
My cars transmission was acting up. I took it to kemnas and they gave me a new loaner to drive while the figured it out. Had me back in my car in a week
4/2/2026
Thank you for sharing your experience, David! 😊 We’re glad our team could get you taken care of quickly and keep you on the road with a loaner while we worked on your vehicle. We truly appreciate you trusting us with your car and are happy to hear you were back behind the wheel in no time. We look forward to seeing you again! 🚗✨
Forest City, IA
Amy L|2026 Chevrolet Trailblazer
Confirmed Sales Customer
4/1/2026
Very good experience especially compared to the service I received at fort dodge ford. Michael made it a very easy and pleasant experience!
Michael Aguirre
4/2/2026
Thank you so much for your kind feedback, Amy! 😊 We’re thrilled to hear you had such a great experience with us, and that Michael made everything easy and pleasant—that’s exactly what we strive for! We truly appreciate you choosing us and look forward to seeing you again next time! 🚗✨
Fort Dodge, IA
Tammy A|2026 GMC Terrain
Confirmed Sales Customer
4/4/2026
GREAT CUSTOMER SERVICE, HELPFUL AND MADE SURE I FOUND WHAT I WANTED
Tina Davis
4/4/2026
Thank you so much for your kind words, Tammy! 😊 We’re thrilled to hear you had a great experience and that our team was helpful in finding exactly what you were looking for. We truly appreciate your support and look forward to seeing you again! 🚗✨
Fort Dodge, IA
Terry L|2019 Chevrolet Traverse
Confirmed Service Customer
3/30/2026
Thomas & Ashley Bolton & Kyle Davis always take the best care of us. They make us feel like Kemna is our extended family.
3/30/2026
Thank you so much for your kind words, Terry! 😊 We’re thrilled to hear that Thomas, Ashley, and Kyle continue to take such great care of you. Making our customers feel like part of the Kemna family is exactly what we strive for! We truly appreciate your continued support and look forward to seeing you again next time! 🚗✨
Clare, IA