Kemna Buick GMC of Fort Dodge

Kemna Buick-GMC Faqs


Kemna Buick GMC of Fort Dodge frequently asked questions

Frequently Asked Questions — Kemna Buick GMC of Fort Dodge

Real answers to the questions Fort Dodge, Humboldt, Webster City, Algona, Ames, Storm Lake, Mason City, and surrounding north-central Iowa drivers actually ask us — about our dealership, our family, our vehicles, our service department, and how we do business.

Click any question below to expand the answer. Have a question that isn't covered? Contact us or call Sales at (515) 515-0072, Service at (515) 515-1429, or Parts at (515) 515-1430.


About the Dealership

Kemna Buick GMC of Fort Dodge is located at 10 South 25th Street, Suite A, Fort Dodge, IA 50501. We're easily accessible from US Highway 20 and US Highway 169 in Webster County, north-central Iowa.

Yes. Kemna Buick GMC of Fort Dodge is family-owned and operated, part of Kemna Motor Company — a third-generation family business founded in February of 1956 by Joe and Doris Kemna in Algona, Iowa, and led today by Carey and Amy Kemna.

Kemna Motor Company was founded in February of 1956 by Joe and Doris Kemna in Algona, Iowa. The business has been operated by three generations of the Kemna family and is now led by Carey and Amy Kemna.

We opened Kemna Buick GMC of Fort Dodge in April of 2007, expanding the Kemna family business from its Algona headquarters to bring the same standards of professionalism, kindness, and elite performance to Fort Dodge.

Yes. Kemna Motor Company operates dealerships in both Algona and Fort Dodge, Iowa. Our Algona headquarters carries Chevrolet, GMC, Ford, Dodge, Ram, Chrysler, and Jeep. Our Fort Dodge campus includes Kemna Buick GMC of Fort Dodge and our sister store Kemna Chevrolet of Fort Dodge, located next door at the same 10 South 25th Street address.

At Kemna, elite performance is expected, kindness is required, and professionalism is non-negotiable. We believe long-term relationships matter more than short-term wins — and we treat every customer like a neighbor, because in most cases, they are.


Hours & Location

Our Sales Department is open Monday through Thursday from 8:00 AM to 7:00 PM, Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 5:00 PM. Closed Sunday.

Our Service Department is open Monday through Friday from 7:00 AM to 5:30 PM. Closed Saturday and Sunday.

Our Parts Department is open Monday through Friday from 7:00 AM to 5:30 PM. Closed Saturday and Sunday.

No. All Kemna Buick GMC of Fort Dodge departments are closed on Sundays.

We serve customers across north-central Iowa from Fort Dodge and the surrounding region, including:

  • Fort Dodge, Otho, Coalville, Duncombe, Vincent, Badger, Gowrie, Callender, Manson
  • Humboldt, Eagle Grove, Webster City, Iowa Falls, Lehigh, Dayton, Stratford, Pomeroy, Rolfe, Bode
  • Algona, Clarion, Boone, Ames, Jewell, Stanhope, Rockwell City, Lake City, Pocahontas, Laurens, Goldfield, Garner
  • Storm Lake, Mason City, and surrounding north-central Iowa communities

Customers from all of these communities and beyond regularly visit Kemna for sales, service, parts, and financing — and we offer pickup and delivery service for service work to make it even easier.


New & Pre-Owned Vehicles

We carry the full new Buick lineup with the following trim levels:

  • Buick Encore GX — Preferred, Sport Touring, Avenir
  • Buick Envista — Preferred, Sport Touring, Avenir
  • Buick Envision — Preferred, Sport Touring, Avenir
  • Buick Enclave — Preferred, Sport Touring, Avenir

Browse our new Buick inventory online to see current availability, color options, and pricing.

We carry the full new GMC lineup with the following trim levels:

  • GMC Terrain — Elevation, AT4, Denali
  • GMC Acadia — Elevation, AT4, Denali
  • GMC Yukon — Elevation, SLT, AT4, Denali, Denali Ultimate
  • GMC Yukon XL — Elevation, SLT, AT4, Denali, Denali Ultimate
  • GMC Sierra 1500 — Pro, SLE, Elevation, SLT, AT4, AT4X, Denali, Denali Ultimate
  • GMC Sierra 2500HD — Pro, SLE, SLT, AT4, AT4X, Denali, Denali Ultimate
  • GMC Sierra 3500HD — Pro, SLE, SLT, AT4, Denali, Denali Ultimate
  • GMC Hummer EV Pickup & SUV — by special order, contact us for availability

Browse our new GMC inventory online to see current availability, configurations, and pricing.

Yes. We carry Certified Pre-Owned Buick and GMC vehicles, which include manufacturer-backed warranty coverage, multi-point inspection, and vehicle history reports. View our pre-owned inventory.

Yes. Our pre-owned inventory includes quality used trucks, SUVs, and cars from many manufacturers — not just Buick and GMC. Inventory changes frequently, so check our online inventory for the current selection.

Yes. We provide a vehicle history report on every pre-owned vehicle we sell. Just ask your salesperson — there's no charge.

Yes. We accept trade-ins on all new and pre-owned vehicle purchases, regardless of make or condition. Get an instant online trade-in value to start the process before you visit.

Yes. We offer full online buying for both Buick and GMC vehicles. Buy Buick online or buy GMC online — you can configure your vehicle, get financing, value your trade, and complete most of the paperwork from home.


Service & Maintenance

No. Our certified technicians service vehicles regardless of where they were purchased. We service all makes and models — Buick, GMC, Chevrolet, Toyota, Ford, and everything else — and all of our work is guaranteed.

Our service department works on all makes and models — not just Buick and GMC. We handle routine maintenance and oil changes, brakes, tires, alignments, transmission service, engine diagnostics, electrical work, warranty repairs, recall service, and major mechanical repairs. All of our work is guaranteed.

We service all makes and models. While we're a Buick and GMC dealer, our ASE-certified, GM World Class-certified, Toyota-certified, and Ford-certified technicians are equipped to handle nearly any vehicle that comes through our doors — whether it's a Buick, GMC, Chevrolet, Toyota, Ford, Honda, Nissan, Ram, Dodge, Jeep, or anything else. All of our work is guaranteed.

Yes — and our certifications go well beyond what most dealerships offer. Our technicians hold:

  • ASE Certifications (Automotive Service Excellence) — the industry's gold standard for technician competence
  • GM World Class Technician Certification — the highest level of GM factory training and expertise
  • Toyota Certifications — factory-trained on Toyota vehicles
  • Ford Certifications — factory-trained on Ford vehicles

That cross-brand expertise is why we can service all makes and models, not just Buick and GMC — and back every repair with our guarantee.

Yes. We offer pickup and delivery service for your vehicle when it needs maintenance or repair work — we'll come get it, service it at our Fort Dodge location, and return it to you. Call our Service Department at (515) 515-1429 to schedule pickup and delivery and confirm coverage for your area.

Not at our Fort Dodge location. For express oil changes and routine maintenance, we partner with Express Lube of Fort Dodge — a Valvoline Express Care location — to deliver quick, drive-through service for our customers.

We don't do collision or body work in-house, but we partner with KG Collision of Fort Dodge for all collision repair, body work, and paint services. Our service team coordinates directly with theirs so customers move from estimate to repair to back-on-the-road without the runaround.

Schedule service online through our website, or call our Service Department directly at (515) 515-1429 during business hours.

Yes. As an authorized Buick and GMC dealer, we perform all factory warranty repairs, recall service, and powertrain coverage work at no charge to the customer for covered repairs.


Parts & Accessories

Yes. Our parts department stocks genuine GM parts and accessories for Buick and GMC vehicles. If we don't have a part in stock, we can usually order it and have it within a few business days.

Yes. Order Buick accessories through the official Buick Accessories portal, or GMC accessories through the official GMC Accessories portal. Both portals are configured to direct your order to Kemna Buick GMC of Fort Dodge.

Yes. You can order GM parts online directly through our parts portal.

Call our Parts Department at (515) 515-1430 Monday through Friday from 7:00 AM to 5:30 PM.


Financing

Yes. Our finance team works with a network of national and regional lenders to find financing that fits your budget and credit profile, on both new Buick and GMC vehicles and pre-owned vehicles.

Yes. You can complete our online pre-approval application in minutes. We'll review it and contact you with available financing options.

Absolutely — and it's something we specialize in. Our finance team has extensive experience helping customers get approved when other dealers have said no. We work with:

  • Less-than-perfect credit — including customers with low credit scores or limited credit history
  • Second-chance credit — customers who've had financial setbacks and need a fresh start
  • Post-bankruptcy credit rebuilding — establishing credit after a recent bankruptcy
  • First-time buyers — customers with little or no credit history

Our lender network is built specifically to find approvals where it counts. Submit a pre-approval application and we'll work to find the right financing for your situation — no judgment, no runaround, just honest help.

Yes. Our finance team can structure both purchases and leases on new Buick and GMC vehicles. Ask your sales consultant which option fits your driving habits and financial goals best.

Yes. As an authorized GM dealer, we honor all eligible GM employee pricing programs, including GM Family First, Supplier Discount, and Friends & Neighbors. Bring your authorization number when you visit.

Yes. We honor military discounts as a thank-you to those who serve and have served. This includes active-duty military, veterans, reservists, and eligible family members. Bring your military ID or qualifying documentation when you visit, and ask your sales consultant about combining the GM Military Discount with current Buick and GMC incentives for maximum savings.


Buying Process

An appointment isn't required, but it's recommended. Booking ahead guarantees the vehicle is on-site, fueled, and ready for you, and that a sales consultant is available to assist you immediately. Call Sales at (515) 515-0072 to set one up.

Bring a valid driver's license, proof of insurance, and proof of income (recent pay stubs or tax returns) if you're financing. If you're trading in a vehicle, bring the title, registration, and any loan payoff information.

Yes. We can help you reserve a Buick or GMC vehicle that's in transit from the factory or order a specific configuration directly from GM. Talk to a sales consultant for current availability and timing.

Yes. We participate in the My GM Rewards program. Learn more about GM Rewards and how points apply toward your purchase, service, parts, and accessories.


Community & Business

Kemna Motor Company is regularly hiring across sales, service, parts, and administrative roles. View current career opportunities at Kemna Buick GMC of Fort Dodge and our sister locations.

Yes. Kemna actively invests in the communities we serve across Algona, Fort Dodge, and surrounding towns — supporting local schools, youth programs, charitable initiatives, and civic events. A third-generation family business doesn't last by accident; it lasts because the communities around it choose to keep showing up, and we don't take that for granted.

Reviews mean a lot to us — they help other customers find us and help us improve. You can leave reviews on DealerRater, Cars.com, CarGurus, on our Google Business Profile, or on our Facebook page. We read every one.


Still Have a Question?

If we didn't cover your question above, we'd love to hear from you. Reach our team by phone, message, or in person:



Quick Contact

Address:
10 South 25th Street, Suite A
Fort Dodge, IA 50501

Sales: (515) 515-0072

Service: (515) 515-1429

Parts: (515) 515-1430

Sales Hours:
Mon–Thu 8a–7p
Fri 8a–6p
Sat 8a–5p
Sun Closed

Service & Parts:
Mon–Fri 7a–5:30p
Sat–Sun Closed